๐Ÿ” TruthLens
Home Privacy Terms Support
โ† Back to Home

Support

TruthLens v1.1.0 ยท Operated by Bespinite LLC

Get Help

Having trouble with TruthLens? We're here to help. Email us at support@truthlens.us and we'll get back to you within 1โ€“2 business days.

Common Questions

The extension isn't analyzing articles โ€” what's wrong?

Make sure you're on a news article page (not a homepage or search results page) and click the TruthLens icon in your browser toolbar, then click "Analyze This Page." The extension only activates when you click Analyze โ€” it does not run automatically.

The Twitter/X Analyze button isn't appearing

Navigate to a specific user's profile page (e.g., x.com/username) โ€” not the home feed or search results. The Analyze button appears at the top of individual profile pages. If it doesn't appear, try refreshing the page.

I've hit my daily limit โ€” how do I get more analyses?

Free users (anonymous) get 10 analyses per day per IP address. Creating a free account also gives you 10 analyses per day with more reliable tracking. Your limit resets at midnight UTC each day. For unlimited analyses, upgrade to TruthLens Pro.

How accurate is TruthLens?

TruthLens uses Claude AI to analyze language patterns. It identifies rhetorical techniques and linguistic bias indicators โ€” it does not fact-check claims or verify sources. It applies identical standards to all political orientations. Like any AI tool, it can make mistakes. Use it as one input among many when evaluating information.

What data does TruthLens collect?

TruthLens sends article text to our API for analysis. We do not store the content you analyze, track your browsing history, or sell your data. See our Privacy Policy for full details.

How do I report a false positive or inaccurate result?

Email support@truthlens.us with the URL of the page you analyzed and a description of what seemed inaccurate. We use this feedback to improve the system.

How do I cancel my Pro subscription?

You can cancel your Pro subscription at any time through the billing portal. Email support@truthlens.us and we'll send you a direct link to manage or cancel your subscription.

Contact Us

For all other questions, feedback, or bug reports:

Email: support@truthlens.us
Website: truthlens.us
Operated by: Bespinite LLC, New Jersey, USA

ยฉ 2026 Bespinite LLC Privacy Policy Terms of Service Support